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Hotel:
Portland Holiday InnFront Desk AssociateFull timeAtrium SPIRIT - where teamwork, passion and appreciation ignite service excellence**Part Time **Front Desk Associate at Holiday Inn Portland Airport
Named one of the TOP PLACES to Work in Oregon in both 2023 & 2022 by The Oregonian
Enjoy A Free Shift Meal & Travel Discounts when you join our Holiday Inn Family
Part Time Day & Evening Position
1-3 shift per week
Must have Weekend Availability
Starting at $17.33 per hour
Primary Purpose:
The primary purpose of the Front Desk Associate is to ensure that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.
Work Performed:
The FrontDesk Associatewill be tasked with the following duties, responsibilities, and assignments:
Check-in and check-outguests;
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficientmanner;
Answer inquires pertaining to hotel services, registration, shopping, dining and traveldirections;
Handle cash and credit card transactionsandprocess guestaccounts;
As needed, fulfill all job responsibilities expected of Shuttle Driver and ConciergeAttendant;
Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, andlobby;
Print and distribute Daily Event Sheet, door signs, and reader boardsigns;
Fax and make copies for guests, along with other services of the BusinessCenter;
Arrange for sending and receiving ofpackages;
Follow all company and safety and security policies and procedures; report accidents,injuriesand unsafe work conditions to management; complete safety training and certifications; and
Any and allother work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Customer service experience
Preferred Prior Experience:
Hospitality industry experience preferred
Required Education:
High School Diploma or equivalent
Preferred Licenses/ Certification:
Valid state driver's license and adhere to all company guidelines regarding moving violations.
Required Technology:
Use computers and computer systems (including hardware and software) to enter data, or process information
Physical:
Able to lift a minimum of 50lbsoccasionally
Able to stand and/or walk for duration of schedule shift
Other:
Able to read, write and communicate effectively in English
Must be flexible to working days, early mornings, evenings,weekendsand holidays
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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales. Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/Atrium Hospitality is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not discriminate against on the basis of disability